Successful, on-going customer relationships are a high priority at CommSys. We realize that your organization depends on the reliability and accuracy of our solution from the beginning. However, if issues and concerns arise, you want a simple, but effective way to address them. Commsys’s goal is to be proactive in providing mechanisms for you just in case a problem arises so we can assist you in solving it quickly and efficiently.
Therefore, in an effort to provide a high level of customer care for our customers with maintenance and support contracts, we have created this customer support section to provide you easy access to our support services and a quick look-up guide identifying the various ways to contact us.
If your organization is a member of our Developer Program and would like access to our Web-based developer tools, please send an email to DeveloperProgram@commsys.com.
If you already have a User ID and Password for Developer Support, please use the form in the upper right-hand corner of the screen to log into the system. Once you supply your username and password, click the Login button to validate your identity to the Developer Support system.
Customer Support
Hours: 24X7 or Business Hours (8 a.m. - 7 p.m. ET) (Varies by contract)
Phone: 1-800-624-4702
Email: CustomerSupport@commsys.com
Developer Support
Hours: M-F 9 a.m.- 5 p.m. ET
Phone: 1-800-624-4702
Email: DevSupport@commsys.com